“We recognise that exceptional circumstances can arise and will consider these on a case-by-case basis.”

We value your time and are committed to providing high-quality, personalised care. To ensure appointment availability for all patients, we kindly request a minimum of 48 hours’ notice for any cancellations.

If you cancel with less than 48 hours’ notice before your appointment, or do not attend your appointment, the full consultation fee will be due for payment. There is no charge for rearranging your appointment, provided we receive notice.

Repeated late cancellations or missed appointments may affect future booking availability.

We appreciate your understanding and cooperation, which helps us maintain an efficient service and continue delivering the highest standard of care to all our patients.

Please text or call 07957 861408 if you need to discuss, rearrange or cancel your appointment